About Oceana Santa Monica
General Information
What are the check-in and check-out times?
Check-In is at 4:00pm and Check-Out is at 11:00am.
Do you offer early check-in or late check-out? Is there a fee?
Yes, early check-in and late check-out are offered based on availability.
What is the hotel’s cancellation policy?
We have a 48-Hour Cancellation Policy.
Is the front desk staffed 24 hours a day?
Yes, our front desk is staffed 24/7.
What is the minimum age for check-in?
The minimum age for check-in is 21 years old.
Parking & Transportation
Is parking available at the hotel?
Yes we offer Valet Parking available.
Do you offer valet parking?
Yes, we do offer Valet Parking.
Is parking free or is there a fee?
For Valet Parking, it is an additional $72.00 per night.
Do you have EV charging stations?
Yes, we do have EV Charging Stations.
Is airport transportation or shuttle service available?
No, we do not offer any airport transportation or shuttle service.
Are there taxi or rideshare services nearby?
Yes, our front desk team is happy to assist in calling a Taxi. Alternatively, various rideshare options are also available.
Rooms & Amenities
What types of rooms do you offer?
We are a 70 Rooms - Suites Only Property. Options include rooms with balconies, ocean views, and accessible rooms.
Are there accessible rooms available?
Yes, we do have accessible rooms available. Please be sure to call our front desk to request these accommodations.
Do rooms include a mini fridge/microwave/coffee maker?
All rooms come equipped with a Mini Fridge and a Coffee Machine. Only our Coastal Kitchen Suites will have a microwave.
Are the rooms pet-friendly?
Yes, we are a pet-friendly property.
We do have a $200 one-time cleaning, $75 per night occupancy fee for pets.
Is there complimentary Wi-Fi in the rooms and public areas?
Yes, we do offer complimentary Wi-Fi.
Do the rooms have air conditioning/heating?
Yes, all rooms come equipped with air conditioning/heating.
Are cribs or rollaway beds available?
Yes, we do have both cribs and rollaway beds available upon request. For rollaway beds, please note it is an additional $200.00 to have one set up in the rooms.
Do you offer housekeeping daily?
Yes, we do offer daily housekeeping.
Dining
Is there an onsite restaurant or bar?
Yes, we serve Breakfast and Lunch in The Verandah from 7:00am-5:30pm. La Monique is our newest French Brasserie open 5:30pm-10:00pm every day.
Do you offer room service?
Yes, we do offer in-room dining from 7:00am-5:30pm.
Is breakfast included? If not, is it available for purchase?
No, breakfast is not included. However, we do offer room packages that do include breakfast credit, or you have the option to purchase a la carte.
Are there any nearby restaurants you recommend?
We invite you to dine at La Monique located right here at Oceana Santa Monica. It is our newest French Brasserie open every day from 5:30-10:00pm. Otherwise, we are close to a wide variety of restaurants located in Downtown Santa Monica.
Leisure & Activities
Do you have a pool? Is it heated/indoor/outdoor?
Yes, we do have an outdoor pool which is heated year-round.
Is there a fitness center or gym on-site?
Yes, there is a fitness center on-site open 24/7.
Do you offer spa services?
Yes, we do offer spa services. Please contact our front desk to schedule these services. Please note that while our Spa is undergoing renovations, and all services are provided in the guestrooms.
Are there any activities or entertainment options at the hotel?
We offer Oceanfront Yoga sessions located on our Sunset Terrace. Please check with our front desk for more details.
Are there any family-friendly activities nearby?
Yes, we are located just one mile from the Santa Monica Pier, home to excellent shopping and dining, as well as Pacific Park, which features a wide variety of rides, carnival games, and food options. We are also conveniently located directly across the street from the beach.
Business & Events
Do you offer meeting or event spaces?
Yes, we have a few unique and intimate spaces for meetings and events. Our sales team will work to curate a unique experience for you and your guests. For further details, please contact our sales team at sales@hoteloceana.com.
Do you offer free printing or workspace options?
If you need to print anything, you can send it to our front desk, and we will be more than happy to print those copies for you.
Is there a business center available for guest use?
No, we do not have a business center available.
Location & Nearby Attractions
What are the closest attractions or points of interest?
We are in close proximity to the Santa Monica Pier, the Getty Villa, and 3rd Street Promenade.
Is the hotel near public transportation?
Yes, there are plenty of Metro Bus Stops near us, and you can either take these buses or walk to the Metro E Line.
How far are you from the airport/downtown/beach/major landmarks?
LAX Airport – 13 Miles
3rd Street Promenade – ½ Mile
Beach – Quarter of a Mile
Santa Monica Pier – 1 Mile
Getty Villa – 1.5 Miles
Pets
Do you allow pets? What is your pet policy?
We do have a $200 one-time cleaning, $75 per night occupancy fee for pets.
Are there pet amenities or designated pet areas?
While there are no designated pet areas on the property, scenic trails overlooking the ocean are located just across the street.
Safety & Policies
What safety measures or security features does the hotel have?
Our front desk is 24/7, so we will have someone available should anyone require assistance at any time.
Are there any additional resort or facility fees?
Yes, there is a $55.00 per night Resort Fee.
Do you have a smoking policy?
Smoking is strictly prohibited in all guest rooms, balconies, and indoor public areas. We do have a $500 fine that will be applied if smoking is detected in the restricted areas.
Additional Guest Services
Do you offer luggage storage?
Yes, our front desk is able to hold luggage for guests.
Is there a concierge or guest services desk?
Our guest services desk is able to assist with any requests or questions, such as making spa appointments, dining reservations, and more.
Can I ship packages to the hotel?
Absolutely! Our front desk is able to hold packages for in-house and upcoming guests.
Do you offer laundry or dry-cleaning services?
We do offer dry cleaning. There are laundry tickets located in the guestrooms. Please fill these out and call our front desk to pick-up.